app.solar

Privacy policy

How we process your personal data

What is personal data?

Any information that can be linked directly or indirectly to a living individual is personal data. Processing personal data means any action performed with that information. Personal data we collect includes:

  • Name
  • Company
  • Email address
  • Address

How do we collect information?

Personal data is collected through agreements, registrations, and/or phone calls. The information always comes from consent with the relevant party, and that consent can be withdrawn at any time.

Why do we collect information?

All data is used to deliver, administer, and improve our services. The information is required for us to provide our services, such as billing, customer support, financial administration, or ownership identification. We also use it to communicate important events or account information, newsletters, and general email communication.

Who can access your personal data?

Your personal data is shared only with people who perform services where access to the information is necessary.

How do we protect your data?

We actively work to protect your personal data securely, including by not storing information longer than necessary and by using technical solutions that prevent unnecessary exposure.

What rights do you have?

If your personal data is stored in a system, you have the following rights:

  • Right of access: you can request to know exactly which personal data we have stored about you.
  • Right to rectification: if you discover incorrect personal data, you have the right to have it corrected.
  • Right to erasure.
  • The data is no longer necessary to store.
  • The personal data has been processed unlawfully.
  • The personal data has been collected about children for whom you have parental responsibility.
  • For all data collected with consent, you can withdraw your consent at any time.

Controller and processor roles

For personal data collected by parties using software provided by app.solar, those parties are the data controllers and app.solar is the data processor. For personal data collected by app.solar, we are the data controller. If you have questions about how we process personal data or want to make a request under your rights, you are welcome to contact us.